Stay in control with smart alerts, custom dashboards, and full visibility across your systems.
UNIFIED IT / OT MONITORING & SECURITY
SoftWatch brings infrastructure, applications, databases, and security into a single view, so your team sees business health, catches real threats early, and responds before they become incidents.
THE PROBLEM
Monitoring tools that don't talk to each other hide the threats that matter.
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Servers, network, and security sit in separate dashboards, nobody sees the whole picture.
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Setting up monitoring means installing an exporter for every service, every time.
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Real threats get lost in noisy, uncorrelated alerts.
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Executives get raw metrics, not business impact.
THE FIX
Install one agent. Get infrastructure, application, and security monitoring on the same machine.
No separate exporters for common services. No blind spot between "IT is fine" and "we've been breached." One tenant-isolated platform, from a single collected metric to a boardroom number.
THE PLATFORM
Five layers, one agent, one view.
From the executive summary down to a single vulnerable package on a single host, every layer is the same platform, not a bolted-on integration.
00 — EXECUTIVE
Command Center
Business Health, SLA availability, Security Score, and business impact, plus live status for every business service (ERP, CRM, Email, API Gateway), on one screen.
01 — INFRASTRUCTURE
Servers, Network & Virtualization
Health, resource use, and uptime across servers, switches, routers, firewalls, UPS, VMware, Proxmox, and Docker, agentless where it needs to be.
02 — APPLICATIONS
Applications, Services & Databases
40+ technologies across web, runtime, mail, auth, backup, containers, SQL and NoSQL, collected by the agent already installed. No exporter to configure.
03 — SECURITY
SoftShield SOC
Threat detection and response mapped to MITRE ATT&CK: incident triage, threat hunting, vulnerability & hardening, file integrity, and cloud security.
04 — GOVERNANCE
Management & Access
Role-based access (Owner / Editor / Viewer), report scheduling, subscriptions by host, and strict tenant isolation, each organization sees only its own data.
AI ON EVERY HOST
The AI Advisor doesn't just flag a spike. It tells you what it is.
One click runs an AI assessment of the host in plain language: root cause, evidence, and a next step your team can actually act on.
From "CPU is at 100%" to "here's what to do about it."
This is a real detection from a production host: a disguised process consuming 289% CPU under the Oracle user. Instead of a generic threshold alert, the AI Advisor named the likely cause, laid out the evidence, and gave the on-call engineer a concrete first step, no waiting for a security analyst to triage it first.
The same AI also forecasts CPU, memory, and disk 24 hours ahead, and writes the plain-language summary that goes into every scheduled report.
THREAT INTELLIGENCE
Every IP, domain, and file hash checked against real attack data.
SoftWatch syncs roughly 18,000 indicators of compromise a day from MISP, and cross-references them against your own traffic automatically.
A verdict either way, not just a lookup.
Query any indicator and get a clear read: matched against a known campaign, with the MITRE techniques associated with it, or confirmed clean. Then SoftWatch checks whether any host in your environment has actually touched it, turning threat intel from a reference tool into an early warning system.
ALERTING & ESCALATION
The right person, at the right time : automatically
Configure once. If Level 1 doesn't respond, SoftWatch escalates on its own.
Recipient groups, L1–L3
LINE
Telegram
Microsoft Teams
Instant push
Instant push
Channel post
L1
Immediately
L2
After 1 hour
L3
After 4 hours
First responders notified the moment a threshold is breached.
Unacknowledged alerts escalate to the next tier automatically.
Still open? Leadership is looped in, nothing sits silently.
REPORTING
Reports your CFO reads & your engineer trusts.
Export to PDF or Word with an AI-written summary in plain language, or pull raw CSV for further analysis. Sample from a 30-day tenant report:
VULNERABILITIES TRACKED
SECURITY EVENTS
ALERTS LOGGED
AVG. SLA UPTIME
WHY SOFTWATCH
Built to be one platform, not a bundle of integrations.
One agent, full stack
Infrastructure, applications, and security from a single install.
Built for executives too
Business Health, SLA, and impact in currenciesm, not just raw technical metrics.
No exporter to configure
Process, HTTP, and TCP metrics come with the agent, guided setup for the rest.
Every channel, every level
Email, LINE, Telegram, and Teams, with automatic multi-level escalation.
Security by design
Tenant isolation, SSRF-safe probes, and AES-256 credential storage.
AI-written summaries
Every report includes a plain-language summary, not just a data dump.
DEPLOY ANYWHERE
From 3 hosts to thousands, on your terms.
Windows · Linux
SCADA / IoT INCLUDED
Cloud or On-Prem
HYBRID READY
Subscription
OR PERPETUAL LICENSE
3 → 1,000s
HOSTS, SAME PLATFORM
Powerful Features Built to Scale
SMART ALERTS
Get real-time alerts via LINE, Email, Slack, and more.
CUSTOM DASHBOARDS
Drag & drop widgets, zone-based views, and KPIs in one place.
LOG & FLOW MONITORING
Track network activity, audit logs, and performance metrics.